TPA Cashless Discharge Packs for Indian Hospitals
Eliminate missing papers and coding disputes between nursing, medical records, and the insurance desk. Deliver structured, reviewer-signed packs for pre-auth and final claim clearance.
Why do cashless insurance files stall on the day of discharge?
Hospital discharge delays for insured patients average 3 to 4 hours in India. The friction is rarely at the billing calculator—it stems from clinical documentation gaps. Third-party administrators (TPAs) require clean operative sheets, daily clinical progress notes, and clear justifications for ICU stays or specialty medications. When these are missing or inconsistently coded, the file gets queried, nursing holds the patient, and admissions wait for the bed.
Pre-Authorisation & Final Claim Discharge Checklist
What Patient Lens automatically collates into a structured, audit-ready package:
Pre-Authorisation Pack
- Provisional clinical diagnosis with etiology
- Planned surgical intervention or medical management protocol
- Relevant emergency or outpatient investigation notes
Final Cashless Settlement Pack
- Complete NABH-aligned summary signed by attending
- Primary and secondary ICD-10 diagnosis & procedure codes
- Operative details, implant stickers, and OT notes
- Discharge medication schedule and follow-up plan
Supported TPAs and Insurers: Medi Assist, Vidal Health, MDIndia, Paramount, Heritage, Star Health, ICICI Lombard, and all IRDAI-registered TPAs. {{TODO_OWNER: which TPAs/insurers are officially tested/supported}}
What Patient Lens does—and what we do not promise
We compile the clinical file faster and with higher accuracy so your insurance desk can submit within minutes of the doctor’s discharge order. We do not promise insurer approval timelines or guarantee settlement amounts—those depend on policy terms and insurer adjudication. Our job is to ensure your paperwork is never the reason a claim is delayed.