How to run a 7-day pilot on one ward
Prove Patient Lens on one specialty before anyone talks annual credits. Score draft-to-review time, doctor sign-off, same-shift completion, and TPA pack readiness.
Prove it on one specialty before anyone talks annual credits.
Do not start with an HIS project
The 7-day pilot starts with upload or scan. That is deliberate. A multi-month interface debate is how hospitals never see a signed draft. If the specialty already has a working HIS export, use it. If not, scans are enough to learn whether doctors will edit and sign.
Pick a ward that will teach you something
Choose a specialty with real inpatient volume and a visible discharge queue — cardio, ortho, general medicine, or critical care step-down. Avoid a quiet unit where five summaries a week cannot produce a scorecard. Name one clinical champion and one ops owner before day one.
Score only what the product can change
Measure draft-to-review time, doctor edit-and-sign minutes, same-shift completion, and whether the TPA pack left complete. Do not score claim approval, “accuracy %,” or occupancy. Those have too many owners. Patient Lens publishes a scorecard template in the proof pack for a reason: if a number is not on it, do not put it on a slide.
What happens after day seven
If the scorecard holds, size annual credits to discharge volume. If it does not, stop. A failed pilot is cheaper than an unread dashboard. Enterprise, on-prem, and HIS hooks exist later — after the ward has already used the draft.
Frequently Asked Questions
Answers to operational, clinical, and billing questions about this topic.
QWhat does the 7-day pilot cost, and what resources are required?
Pilot commercial terms are tailored to hospital size and bed count. The pilot requires one clinical champion (attending or HOD), one operations owner, and 7 consecutive days of inpatient discharge files on a single designated ward.
QWhich hospital ward or department is best suited for the pilot?
Pick a high-volume inpatient unit with a noticeable discharge backlog—such as General Medicine, Cardiology, Orthopaedics, or a step-down ICU. Avoid low-volume wards where small sample sizes prevent statistically clear scorecard evaluation.
QWhat exact metrics are measured on the 7-day scorecard?
The scorecard measures: 1) File upload to draft generation time, 2) Doctor edit-and-sign minutes, 3) Percentage of discharges completed on the same shift, and 4) TPA pack completeness rate.
QWhat happens after day seven if we decide to proceed or stop?
If the scorecard hits your target metrics, we size an annual volume credit pool matching your hospital's discharge load. If the pilot does not prove the workflow, you can stop with zero ongoing obligation.
Have a specific question about your hospital’s specialty or discharge workflow?
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