Cookie Policy

1. Introduction

PatientLens AI uses cookies and similar technologies on its website https://www.patientlensai.com to enhance functionality, analyze usage, and personalize your experience. This policy explains what cookies are, how we use them, and your rights regarding them.


2. What Are Cookies?

Cookies are small text files placed on your device (computer or mobile) when you visit websites. They help websites remember information such as login status, preferences, and browsing activity across sessions.


3. Why We Use Cookies

We use different types of cookies for specific purposes:

  • Strictly Necessary Cookies: Essential for core site functionality, including secure login and navigating the platform
  • Functional Cookies: Remember your preferences or choices to improve your browsing experience
  • Analytical / Performance Cookies: Help us understand how visitors interact with the website to optimize performance
  • Third-Party & Targeting Cookies (only if applicable): Used by third parties (e.g., social media plugins) for tracking or advertising purposes

4. Cookie Retention Periods

Different types of cookies are retained for varying periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a defined time (e.g., 1 to 24 months)
  • Analytics cookies: Typically expire after approximately 2 years
  • Preference cookies: May last up to a year

5. Your Consent & Rights Under DPDPA (India)

Although India's Digital Personal Data Protection Act (DPDPA) does not mandate a separate Cookie Policy, it requires transparency and informed consent.

  • We obtain your explicit consent before deploying non-essential cookies
  • You may change or withdraw your consent at any time through our cookie settings or your browser settings

6. Managing and Withdrawing Consent

You can configure your browser to block or delete cookies via your browser settings. For functional or analytical cookies, you can also adjust preferences through our cookie banner or settings panel, if available.


7. Third-Party Cookies

We may embed content or functionality (e.g., analytics, social sharing) hosted by third parties, which may place cookies on your device. We encourage you to review such third parties' cookie policies for more details.


8. Linking to Our Privacy Policy

For details on how your data is used, stored, shared, or transferred, and to know your rights under applicable laws, please refer to our Privacy Policy.


9. Updates to This Cookie Policy

We may revise this policy to reflect changes in laws, technology, or our cookie practices. We'll update the "Last Updated" date and notify users through a visible notification or banner when any material changes occur. Past versions will be archived upon request.


10. Contact Us

If you have questions or concerns regarding our Cookie Policy, feel free to contact us at:

Email: patientlensai@gmail.com